English is also my second language. (korean is my first)
Yet I believe that the "cuss/swear words" are only bad when you use them in a negative context. It has always been a controversial subject if such words should be considered negative or not.
Also, players can express their negative feelings by alternating the words.
for example, if someone used "fk you!" it is obviously offensive and negative towards another. yet he/she did not use the exact word that could be in the banned list.
another example would be when someone uses a word non-negatively. would someone be gagged if they said something like "today in class we were discussing about heaven and hell"? where hell could be considered offensive to some people.
For myself, I don't believe in swear words. most of the words that are banned have meaning that is usually not very negative. It's just that dumb kids... and adults abuse those words which leads to offending others.
In conclusion (lol)... I like the system where we punish those who abuse the words in our server. Let's just some how justify when we accidently use it in non-negative context.
IDEA!! to cutdown fluffy's time with reviewing the things people said, how about when we say something and find out it's banned (we didn't mean to), can we write "/review" or something where we will send the last 3~5 messages for review to admins? I think this way fluffy will have more time and better justice system.